KAYZED CONSULTANTS

The growth in organizations adopting business process modeling techniques has grown considerably in recent years as business managers, process architects and process analysts seek to better understand, streamline and automate their business processes and communicate their needs to across the enterprise. Every day, kayzed helps organizations worldwide improve their core, operational business processes. Our leading, innovative solutions coupled with our modeling and collaboration platform enable organizations to capture, analyze, publish and improve their current business processes, and as a result increase levels efficiency and quality of service. With a profound reputation for delivering Business Process Modeling, we offer a highly effective. .

KAIZEN

Kaizen

Kaizen

Kaizen is a very significant concept within quality management and deserves specific explanation:

Kaizen (usually pronounced 'kyzan' or 'kyzen' in the western world) is a Japanese word, commonly translated to mean 'continuous improvement'.

Kaizen is a core principle of quality management generally, and specifically within the methods of Total Quality Management and 'Lean Manufacturing'.

Originally developed and applied by Japanese industry and manufacturing in the 1950s and 60s, Kaizen continues to be a successful philosophical and practical aspect of some of the best known Japanese corporations, and has for many years since been interpreted and adopted by 'western' organizations all over the world.

Kaizen is a way of thinking, working and behaving, embedded in the philosophy and values of the organization. Kaizen should be 'lived' rather than imposed or tolerated, at all levels.

The aims of a Kaizen organization are typically defined as:

·        To be profitable, stable, sustainable and innovative.

·        To eliminate waste of time, money, materials, resources and effort and increase productivity.

·        To make incremental improvements to systems, processes and activities before problems arise rather than correcting them after the event.

·        To create a harmonious and dynamic organization where every employee participates and is valued.

Key concepts of Kaizen:

·        Every is a key word in Kaizen: improving everything that everyone does in every aspect of the organization in every department, every minute of every day.

·        Evolution rather than revolution: continually making small, 1% improvements to 100 things is more effective, less disruptive and more sustainable than improving one thing by 100% when the need becomes unavoidable.

·        Everyone involved in a process or activity, however apparently insignificant, has valuable knowledge and participates in a working team or Kaizen group (see also Quality Circles below).

·        Everyone is expected to participate, analysing, providing feedback and suggesting improvements to their area of work.

·        Every employee is empowered to participate fully in the improvement process: taking responsibility, checking and co-ordinating their own activities. Management practice enables and facilitates this.

·        Every employee is involved in the running of the company, and is trained and informed about the company. This encourages commitment and interest, leading to fulfilment and job satisfaction.

Kaizen teams use analytical tools and techniques to review systems and look for ways to improve (see Quality Tools below).

At its best, Kaizen is a carefully nurtured philosophy that works smoothly and steadily, and which helps to align 'hard' organizational inputs and aims (especially in process-driven environments), with 'soft' management issues such as motivation and empowerment.

Like any methodology however, poor interpretation and implementation can limit the usefulness of Kaizen practices, or worse cause them to be counter-productive.

Kaizen is unsuccessful typically where:

·        Kaizen methods are added to an existing failing structure, without fixing the basic structure and philosophy.

·        Kaizen is poorly integrated with processes and people's thinking.

·        Training is inadequate.

·        Executive/leadership doesn't understand or support Kaizen.

·        Employees and managers regard Kaizen as some form of imposed procedure, lacking meaningful purpose.

Kaizen works best when it is 'owned' by people, who see the concept as both empowering of individuals and teams, and a truly practical way to improve quality and performance, and thereby job satisfaction and reward. As ever, such initatives depend heavily on commitment from above, critically:

·        to encourage and support Kaizen, and

·        to ensure improvements produce not only better productivity and profit for the organization, but also better recognition and reward and other positive benefits for employees, whose involvement drives the change and improvement in the first place.

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Fascinatingly, we can now see that actually very close connections exist between:

·        the fundamental principles of Quality Management - which might be regarded as cold and detached and focused on 'things' not people, and

·        progressive 'humanist' ideas about motivating and managing people - which might be regarded as too compassionate and caring to have a significant place in the optimization of organizational productivity and profit.

The point is that in all effective organizations a very strong mutual dependence exists between:

·        systems, processes, tools, productivity, profit - the 'hard' inputs and outputs (some say 'left-side brain'), and

·        people, motivation, teamwork, communication, recognition and reward - the 'soft' inputs and outputs ('right-side brain')

Kaizen helps to align these factors, and keep them aligned.

 


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Business Process Improvement

Kayzed Solutions helps you gain:

  • Customer satisfaction and loyalty
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  • Quality and delivery performance
  • Performance commitments/business goals
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  • Sustainable higher productivity

Project Management

Kayzed offers project management expertise along with comprehensive knowledge of quality methods and tools. Together, these enable us to design an integrated approach to implementing solutions that match your needs and are aligned with your business objectives and goals.
We provide leadership, facilitation and support in managing business improvement projects. Whether it’s large organizational improvements, focused analysis, or a specific issue, you receive the appropriate, cost-effective assistance.

Contact Info

Kayzed Consultants.
Al Dana Center
Deira Dubai UAE
P: (971) 04 223 5779
Let the UAE Leading ISO Management Company take care of your Company's Certification needs. Email:Info@kayzedconsultants.com